1. Parties and Contact
These Terms of Use (“Terms”) govern access to and use of the website jakubmika.ai (the “Site”) and any digital packages or productized services (collectively, the “Services”) provided by Jakub Mika – AI & Automation, NIP PL 8692018321, registered in Poland (“Provider”, “we”, “us”, “our”).
For legal notices: privacy@jakubai.com
2. Acceptance
By visiting the Site, purchasing a Service, or clicking “I agree,” you (“Client”, “you”) accept these Terms, our Privacy & Cookie Policy, and any documents referenced herein.
3. Scope of Services
We supply fixed-price automation, AI-powered consulting, and implementation packages described on the Site. Details, deliverables, and expected delivery windows are shown on each product page or in the order confirmation.
4. Ordering & Payment
- Prices are shown in PLN or EUR or USD and are exclusive of VAT unless stated otherwise.
- We currently accept major credit/debit cards, PayPal, traditional bank transfer, and any additional methods listed at checkout.
- An order is binding once payment succeeds; we email a tax invoice automatically.
5. Delivery & Client Obligations
- Delivery is digital (e-mail, customer portal, or shared drive link) within the timeframe stated for the selected package; delays caused by your late feedback or content are excluded.
- You must provide accurate information and access credentials we reasonably request to perform the Services.
6. Right of Withdrawal / Refunds (Consumers)
- If you purchase as a consumer under EU law, you may withdraw within 14 days of purchase unless you:
- expressly request immediate performance and
- acknowledge you lose the withdrawal right once the Service is fully delivered.
- For partially performed Services, we may deduct a pro-rated amount before refund.
- To withdraw, email us at the address above with your order number.
- Businesses (B2B) have no statutory withdrawal right, but we may issue goodwill refunds at our discretion.
7. Intellectual Property
All workflow templates, code, and content we supply remain our intellectual property until full payment is received; thereafter you receive a non-exclusive licence to use them within your organisation. Resale or redistribution is forbidden without written consent.
8. AI Transparency & Disclaimers
- Parts of the Services use generative-AI models; outputs may contain errors or bias.
- AI outputs are provided “as-is” for informational purposes and should be reviewed by competent humans before reliance.
- We do not deploy fully automated decision-making that produces legal or similarly significant effects without human oversight.
9. Data Protection & Sub-processors
We act as processor for personal data you supply. Processing is governed by our Data-Processing Agreement (DPA) incorporated by reference. Current sub-processors include (but are not limited to) OpenAI, Google LLC (reCAPTCHA, Workspace), and Airtable; the live list is available in our Privacy Policy. We will notify you of any intended changes at least 7 days in advance.
10. Limitation of Liability
- To the maximum extent permitted by law, our aggregate liability for any claim is limited to the fees you paid for the Service giving rise to the claim.
- We are not liable for indirect or consequential losses, including loss of profits, data, or goodwill.
11. Force Majeure
Neither party is liable for failure or delay caused by circumstances beyond reasonable control (e.g., power outage, cyber-attack, war, or pandemic).
12. Amendments
We may amend these Terms by posting a revised version on the Site; material changes take effect 14 days after posting and apply to new orders. Existing projects will continue under the Terms in force when ordered, unless both parties agree otherwise.
13. Governing Law & Dispute Resolution
These Terms are governed by Polish law. Any dispute shall be submitted to the competent common court in Kraków, unless mandatory consumer jurisdiction rules apply.
14. Contact
Questions about these Terms? Email privacy@jakubai.com (subject line: “Legal enquiry”)
